Support

Need a hand? Start here.

Contact us

Email nilkpaulcompanylimited@gmail.com. We aim to reply within two working days. For safety concerns, use the Report option in the app so we can act quickly.

Delete your account

In the app, go to Profile, then Delete account. This permanently removes your profile, photos, messages and activity. If you have a Premium subscription, cancel it in Settings > Apple Account > Subscriptions, because deleting your account doesn't cancel it.

Cancel or manage Premium

Open Settings on your iPhone, tap your name, then Subscriptions, and choose Socià Premium. Refunds are handled by Apple at reportaproblem.apple.com.

Report or block someone

Open their profile in the app and tap the ••• menu. Choose Report to tell us what's wrong, or Block to hide them. You can unblock people in Profile > Blocked people.

Sign-in problems

Make sure you're using the same method you signed up with: Apple, Google or email. If you're stuck, email us from the address on your account.

Remove me from the waitlist

Email nilkpaulcompanylimited@gmail.com from the address you signed up with and we'll remove it.